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Terms and Conditions

The website is managed by fig. 1 - an independent home and gift shop. All content of the site is owned and copyrighted by fig. 1 and any copying or storing of material found on this site for anything other than personal use is prohibited.

Fig. 1 reserves the right to amend these conditions periodically as necessary. Please check for updates if you revisit this site.

Returns

14 days approval is offered on all items. Unwanted items may be returned during this period if they do not meet expectations and a refund for the goods will be given. Please note that we recommend all returns are sent recorded. In case of items arriving broken or not functioning correctly Fig. 1 will arrange for collection of any returns at our own cost.

Availability and delivery charges

All items are subject to availability and although we try only to advertise available we cannot guarantee items ordered are in stock. We will contact you as soon as possible to arrange an alternative or a refund if items are unavailable. Should there be a delay in fulfilling your order we will make every effort to keep you informed.

Delivery charges may vary depending on items ordered but will be clearly displayed. Delivery charges cannot be refunded. Our acceptance of your order is on despatch of items.

Breakages in Transit and Damaged Goods

All items must be inspected upon receipt. Breakages in transit and damaged goods must be reported to Fig. 1 within 48 hours of receipt of goods by email to enquiries@fig1.co.uk. Broken goods must be kept together with the original packaging for 2 weeks incase Fig. 1 or our insurers wish to recover them. Replacements will be offered from stock if available. If not refunds or replacements direct from our suppliers may be offered as an alternative. Fig. 1 may require an photograph of the broken or damaged item to be sent by email.

Locality

Unless otherwise specified, the materials on this website are directed solely at those who access this website from the United Kingdom . Fig. 1 make no representation that any products or services referred to in the materials on this website are appropriate for use, or available, in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.

Data Protection

Fig. 1 will not disclose information gathered via this website about you to any other organisation without your express permission excepting a legal obligation to do so. When placing orders and creating logins information will be gathered and stored to enable us to process the order and to allow you to log in to the site on return, however this data will be discarded should it become inappropriate to keep it i.e. if you cancel your login. Should you want to know what data we hold about you you are able to contact us through the contact page on this site.

Fig. 1 operates an ethical policy. If you are concerned about the ethics of our products please read this carefully. No guarantee can be given that our choice of products will fit with your personal ethics. We are happy to discuss any queries you have before you buy. Please see our contact page.


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"My sister had a habit of keeping her Easter eggs for months until the chocolate had lost it's sheen and started to go white by being left on the window ledge. She'd eat a small and controlled amount each day. Mine went by the time we got to the end of Easter day."... Some seasonal recipes on our blog.

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Wed Apr 23 23:46:54 BST 2014
Fig. 1 - Wed Apr 23 23:46:54 BST 2014 [web1]